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SHORELINE SMALL BUSINESS SYMPOSIUM MAY 20

The Shoreline Small Business Symposium will be a fast paced customer service training at the Guilford Yacht Club on May 20 from 8am to noon. There will be 5 people presenting: Jim Kohn, Tommy Wyatt and Curtis Lewsey will be on stage. Tommy and Curtis are nationally recognized trainers who are co-authors of the book “Appreciation Marketing”. Tim Geelan and Andrew Page will also be presenting. Both Tim and Andrew run businesses that are iconic for providing a customer experience that has differentiated them in their respective fields. Ann Nyberg of WTNH will be a moderator for the event.

While we cannot control the economy, the weather, or the competitive landscape we can control the quality of the experience that we provide our customers. If we make them feel appreciated, and that we value our long term relationship with them more than we value a quick sale, we can compete more effectively.

This promises to be a morning of inspiration and education with a goal of really impacting the profitability of the businesses who attend. Tickets are $25 an are available at http://www.marketingformainstreet.today/. This site also features a short promo video featuring the presenters and their bios, which may be viewed at https://www.youtube.com/watch?v=2fAKX4iy8QI&feature=youtu.be

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